Contact Us

Please feel free to contact us at any time for any reason. We love talking to our clients. You can contact us using the email address below or use the contact form.

If you have a support inquiry, there is another form down below that is more suited for support requests. We’d love to hear from you and look forward to answering any questions that you may have.

Email

hi [at] excelsiusdesigns.com

Address

Home Office in Rock, WV 24747

Business Hours

Monday through Friday – 12PM to 8PM Eastern

Email Support

General Support

Having an issue with the website we’ve created for you? We hate to hear that, but we are standing by to help in any way we can. Simply use the form and let us know what issue you are facing. Your satisfaction is important to us, please allow us the opportunity to resolve any issue you are having!

During normal business hours, we should respond in 1 to 2 hours. We always respond within 24 hours. Please provide us with as much info that you can, so that we can address your issue as quickly as possible.

VIP Treatment

Every client is important to us and we will go above and beyond to ensure our client's get a great online presence. Obtain our hosting and maintenance package and let us take care of your website so that you can focus on doing what you love!

Satisfaction Guarantee

We are serious about client satisfaction! We can get started without a down payment and will only invoice you once we are able to show you what you can expect. You have no obligation, no risk, and nothing to lose by contacting us.

Automatic Payment Plans

We only require half upon the completion of your website and will roll the remaining balance into a 12-month Payment Plan. We also offer options for 6-month and 24-month payment plans. Or, you can pay the full balance and host your website anywhere.

Do NOT follow this link or you will be banned from the site!